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Cala Homes Customer Service

Customer service done the right way
Our focus is on consistently delivering the best service in the industry and we have worked hard to make the purchase and move-in process straightforward and uncomplicated. Our role doesn't end when you reserve your new home. That's when it really begins.
 

Contact Cala

If you need to contact our customer service teams directly, use our online enquiry forms, found via the link below.

Spaciable Portal

Spaciable is a one-stop-shop source of information and features specific to your home, helping you make the most of your new surroundings and providing your first port of call for any questions or issues you may have.

Peace of Mind Built in

Your new home is covered by an NHBC or similar industry-regulated insurance scheme covering the structural integrity of your new home from years three to 10. The first two years of the warranty is provided by us. This means we take responsibility for fixing any quality issues during this period after you move in. We also provide you a 24-hour response service for emergency calls. We take personal pride in our customer service.

Emergency Cover

For the first two years after completion, your new home comes with a Cala warranty and a 24 hour emergency contact service.


Outstanding service, as standard

Find out about our outstanding service
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